Creda Storage Heater not Working

A lot of people are unaware that they can use storage heaters to keep your home warm. The problem is that they don’t always work as efficiently as they should, and it’s important for you to know when you need a new one.

If you have a Creda storage heater, then it’s important that you know how to troubleshoot when your Creda storage heater isn’t working properly and what may be causing the problem.

If your Creda storage heater stops working, there are usually 3 common reasons –

  • a faulty thermostat
  • a defective heating element
  • a broken safety cut-out

In order to troubleshoot your Creda storage heater, you’ll need to identify which one of these is causing the problem

Once you’ve identified the issue, it’s usually a simple fix and you can get your Creda storage heater working again in no time

You can test your Creda storage heater to find out what the problem is and then if you’re able to fix it yourself, do so. If not, then you will need to get in touch with a local electrician and ask them for their help.

Power Supply

If your Creda storage heater isn’t working, the first thing you should do is check the power supply. If it’s not plugged in or if there’s a problem with the outlet, then that’s the problem and you’ll need to fix it before you can do anything else

If there’s power and the heater still doesn’t work, then you need to check your thermostat.

See also  Best Floor Heaters - 3 Best Floor Standing Options For Your Home?


If the thermostat on your Creda storage heater isn’t working correctly, then it won’t turn on. When this is the problem, most of the time there will be an LED light that turns on.

The most common reason why most people think their Creda storage heater isn’t working is because of a broken heating element.

Heating Element

A common problem with Creda storage heaters is that the heating element breaks after a long period of use. If this happens, you should be able to see rust or flakes on the surface and it will look like the metal has been burned.

If you have a broken heating element, then you will need to replace it. This is a relatively simple process and once done, you’ll be ready to turn your Creda storage heater on again

Safety Cut-out

Every Creda storage heater has a safety cut-out that switches off after the right number of hours. This keeps the heater safe. It’s important to know that when the safety cut out turns off, it will not switch back on again until you turn your heater off and then on again

If the Creda storage heater doesn’t come back on when you try this, then it means that there is a problem with the safety cut-out in your unit and you will need to replace it.

This is a simple process, but you will need to get in touch with Creda to find out the right part number for your heater.

If you don’t feel comfortable doing it yourself, then contact an electrician in your area who can do the work for you.

See also  3 Best Energy Efficient Electric Radiators. Are They Any Good?

How to reset a Creda storage heater?

The good thing with Creda storage heaters is that they all come with a thermal cut-out. So if it overheats, the thermal cut-out will stop your heater from getting too hot by cutting the power to the heater. Once it has cooled down, the heater will reset automatically.

To reset your Creda storage heater yourself, you need to follow these steps.

  • Access the Display Screen User Interface
  • Press & hold Enter button for 5 seconds
  • Press Down or Up to view Factory reset screen
  • Press Enter to see factory reset options
  • Press Down or Up to toggle between Y and N for reset.
  • Press Enter to confirm

The reset sequence should now begin and your storage heater will now start up in default mode.

If in any doubt, contact a local electrician to help you reset your Creda storage heater. Just remember that after a 30 seconds period of inactivity, the screen will return to the main screen.


Although Creda storage heaters are relatively efficient when compared to other forms of heating, there can be problems when they stop working properly. If this happens, then knowing how to identify the problem and how to fix it can save you a lot of money and time.

By following the simple steps in this guide, you should be able to get your Creda storage heater working again in no time.

If, however, you are unable to identify or fix the problem yourself, then contact a local electrician for assistance.